FAQs
Can I wash my labels?
Please do not put your labelled items through the dish washer, if you would like to clean items that have been labelled we recommend hand-washing only. If you have any questions just pop us a message.
How do I wash my clothing?
To ensure no damage is done to any vinyl please ensure you wash your items in a delicate wash with low temperatures (up to 30 degrees). Do not include fabric softener as this may be detrimental to the vinyl.
Do you make custom items not listed?
Absolutely! This is one of our favourite things to do! Just pop us a message on Instagram/Facebook/Email and we will work with you on whatever you need.
How long do orders take?
We try and get every order out as fast as possible with them usually leaving us within 5-10 working days. Robes and PJs can take up to 20 working days as these are specially ordered in.
Do you post to the UK?
Yes! We are extremely lucky to live in a border town in Donegal which allows us to visit the An Post and Royal Mail offices easily, both postage options are priced as per An Post or Royal Mail.
Do you accept returns?
Unfortunately we can not accept returns on personalised items however we would be happy to provide a replacement if an item was damaged.
Can I pay a deposit?
Yes you absolutely can, you can check out our page on deposits to find all the details.